About inquiries

If you have any questions, please try the following first.
  1. Take a look at the manual that comes with the theme (for buyers)
  2. See the FAQs
  1. See the Complete Book of How to Use WordPress.
  2. Take a look at TCD LABO for how to customize.
There are many answers to frequently asked questions, which can often be resolved faster than you contact us. Please read the above before asking your question.
To i cloud mail users (and other users who have not received our reply)
Support for WordPress 5.0 and later version

Pre-purchase inquiries

If you have any questions or concerns about purchasing a theme, please contact us here.

Major inquiries
・Purchase Procedure
・Functions and selection of various themes
・About Support
・Scope of use of themes, etc.

Technical inquiries

If you have any questions about how to set up your theme after purchase, please contact us here.

Major inquiries
・Initial Theme Settings
・Theme problems
・Others

General clerical inquiries

Please contact us here if you have any questions about undelivered products, requests for resending products, reissuing download IDs and passwords, or requests for quotations.
We will ask you for your name, e-mail address, and the time of purchase so that we can accurately understand the details of your contract. Please be prepared to provide this information in advance.

Other inquiries

About Extended License

This is an extended license required for those who want to use our theme as a tool for sales activities or as a production agent to create third-party sites.
If you are interested, please refer to the “Extended License Information Page”

Request for Paid Customization

If you would like to request customization of the TCD theme, please contact us from here.
However, please note that we may not be able to accept customizations that require major changes to the theme specifications.
Please note that we do not offer customization of individual sites. Please understand that we do not accept the creation of individual sites.